SAIL Grahak Sampark is an app for customer contact in CMO, SAIL. The objective of this app is to provide solutions for customer service to internal users.
This application enables SAIL to efficiently manage customer information and interactions. This app
provides a user-friendly interface, making it easy for businesses to track essential data.
SAIL Grahak Sampark mobile application is a comprehensive platform for logging and monitoring customer details. This application provides various features to the users:
1. Customer Database: SAIL Grahak Sampark offers a centralized repository where SAIL can securely store and access all relevant customer information.
2. Data Logging: SAIL users can effortlessly record customers’ details and ensure a real-time record of customer engagements.
3. Interaction History: This app maintains a detailed interaction history between users. This comprehensive log provides insights into past communications, allowing users to better understand the need and provide a solution.
4. Report Generation: Through this app, the user can generate a report for a respective customer and download the same for reference.
5. Reminders: Never miss a follow-up with the app’s reminder feature. The app sends out reminders to the user, avoiding any miss or delay in customer engagement.
Overall, SAIL Grahak Sampark ensures the user maintains a record of a customer’s details and monitors the data across SAIL.